Announcing the Bright Pattern Update

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newsletter header 1This week marks the start of our new newsletter: the Bright Pattern Update. We will start sending it to our email contact list on a rotating basis, so it may take a while before you are added to the list. But have no fear, we post all of the archives here. And depending on demand, I'll either note every release here on the blog, or at least periodically. We're aiming to send the newsletter out weekly, and readership the way it is, there will usually be something old and something new in each one. The Bright Pattern team has a wealth of useful experience that we'll work to bring you in bite-size chunks. So don't hesitate to send me comments or ideas for the sort of content that you will find valuable. I'll do my best to deliver.


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5 New Year's Resolutions Home working & the cloud contact center

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