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Hungry for Pizza? Deploy the Bots!

May 16, 2019 7:00:00 AM

Whether it’s a slice of cheese, pepperoni, veggie…thin crust or thick, takeout or delivery, it’s hard to say no to pizza. No matter how you slice it, with approximately $2,222 spent per person on pizza annually, it easily holds the crown of the...

Common Chatbot Mistakes and How to Overcome Them: Part 3

Jan 15, 2019 5:00:00 AM

As shown in our chatbot infographic, it is predicted that 80% of companies will implement chatbots by 2020. Bots and AI were massive trends of 2018 and experts agree that the deployment of bots will continue to increase in 2019.

Common Chatbot Mistakes and How to Overcome Them: Part 1

Dec 13, 2018 7:00:00 AM

On one hand, skeptics were wrong about the longevity of chatbot technology, but there are still many common chatbot mistakes in the customer service space.

[Infographic] The Hottest Customer Experience Trend of 2018

Dec 6, 2018 10:30:05 AM

AI and bots might have been the most talked about trend of 2018. You couldn’t go to a contact center or customer service event without noticing how many sessions were dedicated to the topic, or overhearing attendees talking about the abundant...

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