Dear Customer Service Provider: Here's the Customer Experience I Want From You in 2017
Dec 7, 2016 6:00:00 AM
Three Reasons Why Bright Pattern Is Unlike Any Other Contact Center Vendor
Jul 14, 2016 6:00:06 AM
Partnering with a contact center vendor is no small decision. It requires putting a tremendous amount of trust into a third-party organization to help manage your daily communications and data, and to ensure your business’s strong reputation....