It's an increasingly connected world. More and more, your customers are using smartphones - one research report by Ovum predicts that by 2016, 36% of all inbound service calls will be made on a smartphone....
It's an increasingly connected world. More and more, your customers are using smartphones - one research report by Ovum predicts that by 2016, 36% of all inbound service calls will be made on a smartphone....
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