We took a quick look at several major companies within the food delivery industry and the customer service options they provided to their customer base. We were surprised to see that most if not all of these companies had...
Is Mobile Customer Service the Next Step for GrubHub, Amazon and Other Online Delivery Services?
Jun 23, 2014 11:00:53 AM
Study Suggests a Right Way, and a Wrong Way, to do Live Web Chat
Mar 20, 2014 10:54:11 AM
KoMarketing Associates, of Boston, and Dianna Huff, a web marketing consultant based in New Hampshire, have released a B2B Website Usability Report...