Deploying a True Global Contact Center

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Bright Pattern can supply you with the technology needed to achieve your global contact center goals. There are few cloud contact center vendors that are actually delivering what it takes to provide a seamless and cost effective global contact center deployment, and Bright Pattern is leading the industry. Centers looking at deploying globally can achieve this through a single partner by selecting Bright Pattern for their communication needs.

Why Bright Pattern is the leading provider of global contact center software:

  • Ability to be hosted in different clouds (multi-tenant model)
  • Flexibility to choose from leading clouds such as Amazon Web Service, Microsoft Azure, Rackspace and more
  • Ability to host local calls through local cloud provider
  • Excellent disaster recovery with 99.99% uptime

Download Guide to Global Contact Center Success

Darren Prine

About Darren Prine

As a Senior Sales Executive with Bright Pattern, I help contact centers improve their customer engagement, customer experience and agent utilization. Contact centers leverage our technology to allow customers to connect via virtually any media channel, device or application. Not only that but but customers/agents can move from one channel to another such as voice to SMS or from chat to voice.

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