Discover Faster, Easier Cloud Customer Service by Bright Pattern at Customer Contact Week!

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Customer Contact Week

Next week, the Bright Pattern team is flying out to Customer Contact Week, the hottest contact center show of the year (seriously... Vegas is really hot in June). The only thing that could make the event even hotter would be the unveiling of a faster, easier, and truly omnichannel contact center solution. Customers have been demanding it, contact center professionals have been praying for it, and now it’s here!

At Customer Contact Week, Bright Pattern will present its most innovative product release to date. We’ve listened to customers and industry experts to determine the features necessary to provide outstanding experiences while retaining an easy-to-use interface. We’re coming in hot to deliver the future of customer service, today!

Visit CCW booth #908 for a live demonstration of key features from our Spring 2018 release, including:

  • Our easy-to-use agent workplace with all-new UI
  • Customer identification and context recognition
  • Unique disaster containment management
  • Enterprise process automation
  • Modular Artificial Intelligence (AI) assist and bots

We’ll be giving away prizes daily, demonstrating our innovative features, and chatting about how Bright Pattern is using bots and AI to revolutionize the contact center.

Stop by to learn from our team of experts and envision a world where all your contact center technology dreams have come true!

The Vegas heat may be too hot to handle but our cloud-first solution is not. If you're missing out on the event, click here to learn more about transitioning your contact center to the cloud!

Shelby Faris

About Shelby Faris

As the Marketing Manager at Bright Pattern, my main goal is to increase awareness on the growing benefits of cloud-based technologies in the contact center industry.

Congratulations to Bright Pattern Customer, NexGen Agency, for Nomination as 2018 Finalist for CCW Excellence Award! Introducing the Third New Executive Team Member This Year: Bright Pattern Welcomes Ted Hunting!

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