This year, Bright Pattern ranked No. 1 across multiple categories evaluated by industry analysts Gartner and Ovum. Their reports are designed to help business decision makers like you evaluate which software products are best for your organization.
“Bright Pattern matched the best vendors in reliability and scalability, administration and monitoring, core platform functionality, and security. Bright Pattern Contact Center was at least at, if not slightly above, the average of all products in the areas of interoperability, solution breadth and depth, and overall capabilities.” —Ovum