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Bright Pattern Welcomes Impact Learning Systems to Telecommuting Council

Jan 6, 2014 10:17:52 AM

Bright Pattern welcomes Impact Learning Systems, a division of Miller Heiman, to the Telecommuting for the Disabled Advisory Council. Impact Learning systems have been working with Fast Forward, a non-profit devoted to helping underserved...

Staffing Options for Contact Center Operators

Aug 21, 2013 11:58:33 AM
Agencies like National Telecommuting Institute help train and place contact center workers.

Managing staffing is a big part of any contact center operation. As we have seen, the evolution of contact center technology is furthering the...

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