Next week, the Bright Pattern team is flying out to Customer Contact Week, the hottest contact center show of the year (seriously... Vegas is really hot in June). The only thing that could make the event even hotter would be the unveiling of a faster, easier, and truly omnichannel contact center solution. Customers have been demanding it, contact center professionals have been praying for it, and now it’s here!
At Customer Contact Week, Bright Pattern will present its most innovative product release to date. We’ve listened to customers and industry experts to determine the features necessary to provide outstanding experiences while retaining an easy-to-use interface. We’re coming in hot to deliver the future of customer service, today!
Visit CCW booth #908 for a live demonstration of key features from our Spring 2018 release, including:
- Our easy-to-use agent workplace with all-new UI
- Customer identification and context recognition
- Unique disaster containment management
- Enterprise process automation
- Modular Artificial Intelligence (AI) assist and bots
We’ll be giving away prizes daily, demonstrating our innovative features, and chatting about how Bright Pattern is using bots and AI to revolutionize the contact center.
Stop by to learn from our team of experts and envision a world where all your contact center technology dreams have come true!