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About Jason Grills

Jason is a Senior Technical Writer currently associated with ProProfs Chat. He enjoys writing about emerging customer support products, trends in customer support industry, and the financial impacts of using such tools. In his spare time, Jason likes traveling extensively to learn about new cultures and traditions.

How to Motivate Your Support Team to Improve Customer Relations

Oct 10, 2018 7:00:00 AM

The phrase, “As you sow, so shall you reap,” is a lesson to be learned by anyone and everyone who wants to be happy. Especially for those who want to keep their customers delighted, this phrase should be the holy grail.

Four Awesome Tips for Evaluating Your Customer Service Performance

Oct 3, 2018 7:00:00 AM

As businesses move from brick and mortar stores to online shops, they are able to reach a much larger and global audience base, increasing their sales potential. But that also signifies a significant increase in the competition as more companies...

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